Citizen Charter

Right to know the information about Diagnosis, treatment and medicines given.
Right to know desired information about the persons treating.
Right to know about maintenance of confidentiality of conversation and records / notes of the patient
Right to know about maintenance of privacy about patient’s illness and medical records.
Right to receive the treatment in emergency
Right to get the information copy of medical records.
Right to get the rules and regulations of the hospital as well as facilities provided by the hospital
Right to the know the details about medical bills.
Right to know to get second opinion about patient’s illness treatment etc.

He should have the faith in treating doctor and treatment plan
He should follow the instructions of the treating doctor and should follow the suggested instruction.
Should follow the appropriate measures during contagious disease
Consulting of doctor, Hospital treatments related bills should be paid immediately.
Be available in given time by the Hospital/Clinic.
Maintain and preserve all the documents related to the illness.
He should inform the Doctor/Hospital in case of changing the hospital or Doctor.

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